I almost never order anything from Flipkart, because, as the title says, Flipkart sucks balls. It sucks balls in so many ways that one blog post won’t do justice to its ball sucking. So, in this post, I will focus on their sucky logistics.
Recently, I needed to buy something that I couldn’t find in stock anywhere (including Brick and Mortar stores & Amazon). Having exhausted all options, I checked Flipkart & surprisingly they had one in stock. The delivery date was a week away, but I had no other option, so I bought one anyway.
To my surprise, they were quite fast shipping the item (from a place called Malur near Bengaluru). Within a few hours, the item was already packed and shipped.
Could it be, that in the last few years, Flipkart has improved so much? Let’s see what happens next.
Soon enough, Flipkart showed its true colours. They waited 1 full day to ship the item out of Malur. The item then took 2 full days to reach Farukhnagar, which is a place near Gurgaon.
One more full day to move the item the few kilometres between Farukhnagar & Gurgaon.
Still, I think, the item has reached Gurgaon 2 days before the delivery date, so I should get it delivered the same or at least the next day. But it turns out, I am a fool for thinking that. The item just sits at this facility (doing nothing) for 2 more days before being sent out for delivery.
Even on the last day, the package left for delivery at 10 in the morning and was actually delivered only by 8:00 PM.
Compared to other eTail services like Amazon or even regular courier services, Flipkart is just plain bad. I can see 3 possible reasons for such slow shipping
- They are living in some 1900s time loop when such slow shipping was acceptable.
- They lack the capability for faster shipping.
- They deliberately delay delivering the item early.
I doubt it is Point number 2 because I have used the worst courier services including this one and none of them were this bad. So, it must be the last reason, in which case, I don’t understand why they don’t try to monetise their faster shipping capabilities? I would have gladly paid extra to get my item delivered in 3 days instead of 7, but there’s no express shipping option either.
This experience proved to me, that after many years, Flipkart is still at the same level as services like Snapdeal and PayTM Mall. Absolute garbage!